If you have purchased a product from us but are not satisfied with your purchase, you have the option to return the goods to us free of charge.

Please note the following:

• We kindly ask you to return the goods exclusively unused and unwashed.
• Please return the goods to us in their original box.
• If it is a complaint, please do not hesitate to contact us via email or phone. We will always try to find the best possible solution together with you.

The following link will take you to the returns portal, where you can register your return. We will then send you the return label by email within 2 working days.

Please don't forget that every return process causes additional emissions. If you are therefore unsure whether you want to make a return, please feel free to contact us and we will discuss together what alternative solutions we can offer you.